Collection of all Fees and Rents
Collection of rent from tenants
Take action on all delinquent accounts

Servicing of all Inquires and Complaints
Quick response and resolution to all inquires and complaints
Keep a detailed record of all communication

Maintenance, Repairs, and Improvements
Coordination of all interior and exterior maintenance and repairs
Plan and coordinate all capital improvements for the property
Coordinate all lawn care, snow removal and trash removal
Provide common area cleaning service

Accounts Payable
Coordinate bids, execute agreements, contracts, and purchase orders
Paying invoices

Accounting and Banking
Custodial care of checking account
Track all debit and credit accounting entries

Budgeting
Working with owner / association, create working budget for property
Generate a long-term plan for reserves and capital improvements

Reporting and Record Retention
Monthly detail on ledger entries
Monthly detail of income statement
Annual reporting, structured for tax reporting
Maintain all historical records and backup of automated systems